Privacy Policy

Cocalico Cabinetry, LLC

Cocalico Cabinetry, LLC ("Cocalico Cabinetry," "we," "us," or "our") respects your privacy. This policy explains what information we collect, how we use it, and the choices you have. It applies to cocalicocabinetry.com and to the way we communicate with customers and prospective customers.

Information We Collect

Information you give us directly. When you submit a contact form, request an estimate, schedule a consultation, or communicate with us by phone, text, or email, we may collect your name, mailing address, email address, phone number, project details, photographs or measurements of your space, and any other information you choose to share.

Information related to a project. If you become a customer, we collect information needed to design, quote, order, and install your cabinetry, including delivery address, jobsite access details, selections and specifications, contract documents, and payment records.

Information collected automatically. Our website is hosted on a third-party platform that may collect standard technical data such as IP address, browser type, device type, referring page, and pages viewed. Cookies and similar technologies may be used for site functionality and basic analytics. You can control cookies through your browser settings

How We Use Information

We use the information we collect to:

  • respond to inquiries and provide estimates and design proposals

  • schedule and conduct consultations, measurements, and installations

  • prepare contracts, invoices, and change orders, and process payments

  • order materials and coordinate delivery and installation with suppliers and subcontractors

  • send project-related updates, appointment reminders, and service messages

  • maintain business records and comply with legal, tax, and warranty obligations

SMS and Text Messaging

If you provide your mobile number and consent to receive text messages from us, we will use it to send you messages related to your project and appointments. Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

How We Share Information

We do not sell your personal information. We share information only as needed to run the business:

  • Suppliers and subcontractors. Cabinet manufacturers, installers, and other trade partners receive the information necessary to complete your project, such as name, jobsite address, contact number, and specifications.

  • Service providers. We use third-party providers for website hosting, email, telephone and messaging service, electronic signatures, accounting, and payment processing. These providers may process your information on our behalf and are expected to protect it.

  • Legal reasons. We may disclose information when required by law, subpoena, or court order, or where necessary to establish or defend legal claims, protect our rights, or prevent fraud.

  • Business transfer. If the business or its assets are sold or transferred, customer records may be part of that transaction.

Payment Information

Payments are processed by a third-party payment processor. We do not store full credit card or bank account numbers on our own systems.

Data Retention

We keep project records, contracts, and financial records for as long as necessary to fulfill warranty obligations and to meet legal, tax, and accounting requirements. Inquiry records that do not lead to a project are kept for a reasonable period and then deleted.

Your Choices

You may:

  • ask what personal information we hold about you

  • ask us to correct inaccurate information

  • ask us to delete information we are not required to keep

  • opt out of text messages by replying STOP

  • opt out of marketing email by using the unsubscribe link

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To make a request, contact us using the information below. We may need to verify your identity before responding.

Children

Our website and services are directed to adults. We do not knowingly collect personal information from anyone under 13.

Security

We use reasonable administrative and technical measures to protect the information we hold. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Contact Us

Cocalico Cabinetry, LLC Email: hello@cocalicocabinetry.com Phone: (717) 788-5737